How Meri closes
Summarise their problem in their words, state the recommendation, name the next step, then stop talking.
The four-part close
Simple, calm, and impossible to confuse with pressure.
- Summarise their problem using their own words
- State one recommendation — not three options
- Name the cost and what it returns
- Give one clear next step, then be quiet
Why one recommendation
Three options makes the owner do your job. One recommendation, with your reasoning visible, is what an expert does.
Say it like this
Weak
So we've got the Bronze, Silver and Gold packages — which feels right to you?
Meri standard
You're losing about eight enquiries a month to a slow response. I'd fix the site and the follow-up first — £1,200 a month, and two extra jobs covers it. I can have it live in three weeks. Want me to send the plan over today?
Practice drill
Write a four-part close for a roofing company losing weekend enquiries.
Run this drill with Meri CoachKnowledge check
Why does Meri give one recommendation instead of three packages?
Lesson 21 of 23 in the Meri Academy curriculum.