Sales PsychologyBack to track
Track 3
8 min · 60 XPEmotion first, logic second
The decision is made on feeling and defended with facts. Give them both, in that order.
What people are really buying
Under every purchase is one of these five.
- Certainty — this will work and I will not look stupid
- Trust — this person will do what they said
- Confidence — someone competent is handling it
- Results — something measurable changes
- Convenience — it takes work off my plate
Then hand them the justification
Once someone feels the decision, they need a sentence they can repeat to their partner or business partner. Give it to them: 'Two extra jobs a month covers it.'
Say it like this
Weak
It's £1,200 a month for the full package including hosting, reporting and support.
Meri standard
It's £1,200 a month. Your average job is around £4,000, so it pays for itself on the first one — everything after that is profit.
Practice drill
Write the one-sentence justification an owner would repeat to their business partner about your offer.
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Question 1 of 1 · Sales Psychology0/0 correct
In what order do buying decisions happen?
Lesson 7 of 23 in the Meri Academy curriculum.