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Lv 1
Communication
Track 2
7 min · 60 XP

Not sounding like a salesperson

Uncertainty language, hype words and permission-seeking are what make people hang up.

Words that leak uncertainty

Cut these and your credibility rises without changing a single idea.

  • 'Just', 'maybe', 'possibly', 'kind of', 'a little bit'
  • 'Would you be interested in…' — asks for rejection
  • 'Sorry to bother you' — apologises for the call
  • 'To be honest' — implies the rest was not

Words that oversell

Revolutionary, game-changing, cutting-edge, synergy, disrupt. Every one of them makes an owner trust you less. Say the plain version instead.

Say it like this

Weak

I was just wondering if you'd maybe be interested in hearing about our cutting-edge solutions?

Meri standard

I noticed a couple of places you're probably losing enquiries. Worth two minutes?

Practice drill

Take your current opener and delete every hedging word. Read both versions aloud.

Run this drill with Meri Coach

Knowledge check

Question 1 of 1 · Communication0/0 correct

Which phrase most damages credibility?

Back to track

Lesson 6 of 23 in the Meri Academy curriculum.